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Terms & Conditions

Last updated: June 15, 2026  ·  Questions? info@immunally.com

Short version Immunally is a personal health tracking tool, not a medical service. By using the app, you agree to these terms. The most important things: this is not medical advice, you own your data, we do not sell it, and disputes are resolved through binding individual arbitration rather than class-action lawsuits.
Not medical advice — please read this

Immunally is a personal tracking tool. It is not a medical device, does not diagnose conditions, and does not provide medical advice. Nothing in the app — including AI-generated summaries, pattern detections, correlations, or experiment results — should be treated as a clinical recommendation.

Always consult a qualified healthcare professional before making any change to your medications, treatment, or care. If you are experiencing a medical emergency, call emergency services — do not rely on this app.

We are working toward HIPAA-compatible security practices but are not yet fully HIPAA compliant. Do not use Immunally as a certified medical records system or share it as such with your healthcare providers.

Who these terms apply to

These terms apply to everyone who uses Immunally — the iOS app, the web app, or any related services. "Immunally," "we," "us," and "our" refer to Immunally LLC, a limited liability company registered in Washington State, United States. "You" refers to you, the person using the app.

By creating an account or using the app, you confirm that you are at least 16 years old and agree to these terms. If you do not agree, do not use the app.


Your account

You are responsible for keeping your login credentials secure. If you believe your account has been compromised, contact us immediately at info@immunally.com.

You may not create accounts on behalf of others without their consent. Each account is for personal, individual use. You may not transfer or assign your account to another person.


Your data

You own your health data. We do not claim any rights to what you log in the app. You can edit or delete your data at any time. Data export is in development and will be available before broader public launch.

By using the app, you grant us a limited, non-exclusive license to store and process your data solely for the purpose of providing the service — including sending relevant entries to Anthropic's API when you request an AI analysis, and syncing data with Apple Health if you enable that feature. We do not use your data for advertising, profiling, or any purpose beyond operating and improving the app. We do not sell it. We do not use it to train AI models.

You are responsible for the accuracy of what you enter. We cannot verify whether your logged data is correct, complete, or clinically meaningful.


AI features

The AI features in Immunally — summaries, pattern detection, lab analysis, experiment reviews — are designed to help you notice things and prepare for conversations with your healthcare team. They are informational tools, not clinical tools.

AI outputs can be wrong, incomplete, or misleading. The same symptom pattern can have many causes. A correlation between two tracked variables is not evidence of causation. We make no guarantee that AI-generated content is accurate, and you should not act on it without independent verification by a qualified clinician.

When you use an AI feature, the relevant portion of your health data is sent to Anthropic's Claude API to generate the response. This is covered in our Privacy Policy.


Third-party services

Immunally integrates with and depends on third-party services including Supabase (database), Anthropic (AI), Apple (authentication and Health data), Google (authentication), Sentry (error monitoring), and Resend (email). Each of these services has its own terms of service and privacy policy. We are not responsible for the acts, omissions, or policies of these providers. Your use of any third-party service through Immunally is subject to that service's terms.

We may change the third-party providers we use at any time. We will update the list of providers in our Privacy Policy when we do.


Acceptable use

You agree not to:

  • Use the app for any illegal purpose
  • Attempt to access another user's account or data
  • Try to reverse-engineer, scrape, or disrupt the app or its infrastructure
  • Submit false or misleading information that could harm others
  • Use the app to provide medical advice to other people
  • Transmit malware, viruses, or any other harmful code
  • Use automated tools to access the app in ways that would impose unreasonable load on our infrastructure

We reserve the right to suspend or permanently delete accounts that violate these terms, without prior notice if the violation is serious.


Intellectual property

All content, design, software, trademarks, logos, and other intellectual property in the Immunally app are owned by Immunally LLC or licensed to us by third parties. These terms do not grant you any right to use our intellectual property for any purpose other than using the app as intended.

You retain full ownership of the content you submit to the app — your health entries, notes, and profile information. You grant us only the limited license described in the "Your data" section above. We do not acquire any ownership of your data.

Feedback

If you send us feedback, feature suggestions, or ideas — through the app, email, or any other channel — you grant Immunally LLC a royalty-free, perpetual, irrevocable, and worldwide license to use, incorporate, and build on that feedback in our products and services, without any obligation to compensate you or credit you. We love user feedback and may well use it.


The service as-is

Immunally is provided "as-is" and "as-available." We make no warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement. We are a small team building this in good faith, but we cannot promise the app will always be available, error-free, or that every feature will work exactly as expected. We will do our best to fix bugs promptly and communicate outages.

We may update, change, or discontinue features at any time. If we plan to discontinue the app entirely, we will give users at least 30 days' notice and provide a way to export your data first.

Pricing

Some or all features of Immunally may require a paid subscription in the future. We will give existing users reasonable advance notice before introducing charges for features that were previously free.


Limitation of liability

To the maximum extent permitted by applicable law, Immunally LLC and its members, officers, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages — including but not limited to loss of data, loss of revenue, personal injury, or property damage — arising from your use of or inability to use the app, reliance on AI-generated content, or health decisions made using information from the app, even if Immunally LLC has been advised of the possibility of such damages.

To the extent liability cannot be excluded by law, Immunally LLC's total aggregate liability to you for all claims arising out of or related to these terms or the app shall not exceed the greater of (a) the amount you paid to Immunally LLC in the twelve months before the claim arose, or (b) fifty US dollars (USD $50).

This is not a hedge — it is a genuine boundary. This app is a tracking tool. Health decisions belong with you and your care team.


Indemnification

You agree to indemnify, defend, and hold harmless Immunally LLC and its members, officers, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the app; (b) your breach of these terms; (c) your violation of any law or the rights of a third party; or (d) any content you submit to the app.


Dispute resolution and arbitration

Please read this section carefully — it affects your rights This section requires individual arbitration of disputes and waives the right to participate in class actions. You and Immunally LLC agree to resolve disputes through binding individual arbitration rather than in court.

Informal resolution first

Before filing any formal claim, you agree to contact us at info@immunally.com and give us 30 days to try to resolve the issue informally. Most problems can be resolved this way. We will make a good-faith effort to respond within 10 business days.

Binding arbitration

If informal resolution does not work, any dispute, controversy, or claim arising out of or relating to these terms or the app — including any question of whether a dispute is subject to arbitration — shall be resolved by binding arbitration administered by JAMS under its Streamlined Arbitration Rules, with the following conditions:

  • Arbitration will be conducted by a single neutral arbitrator
  • Arbitration will take place in King County, Washington, or by videoconference if both parties agree
  • The arbitrator may award any remedy available in court, including injunctive relief and attorneys' fees
  • The arbitrator's decision is final and binding, and may be entered as a judgment in any court of competent jurisdiction
  • For claims under $10,000, you may choose whether to conduct arbitration by phone, video, or document submission without a hearing
  • Immunally LLC will pay arbitration fees for any claim where the amount in controversy is $10,000 or less

Class action waiver

You and Immunally LLC each agree to bring any dispute in arbitration only on an individual basis and not as a plaintiff or class member in any class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate more than one person's claims and may not preside over any form of class proceeding. This class action waiver is a material part of these terms. If a court finds this waiver unenforceable, the entire arbitration clause in this section shall be void.

Exceptions

Either party may seek emergency injunctive or other equitable relief from a court to prevent irreparable harm while arbitration is pending. Claims related to intellectual property infringement or misuse of confidential information are not subject to arbitration and may be brought in court.

Opt-out

You may opt out of this arbitration clause within 30 days of first accepting these terms by emailing info@immunally.com with the subject line "Arbitration Opt-Out." If you opt out, neither party can require the other to arbitrate.


Privacy

Our full Privacy Policy governs how we collect, store, and handle your data. It is incorporated into these terms. By agreeing to these terms, you also agree to the Privacy Policy.


Changes to these terms

If we make material changes to these terms — particularly to the limitation of liability, indemnification, or arbitration sections — we will notify you by email or prominent in-app notice at least 14 days before the change takes effect. The date at the top of this page always reflects the current version. Continuing to use the app after the effective date constitutes acceptance of the updated terms.

Severability

If any provision of these terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions will continue in full force and effect. The invalid provision will be modified to the minimum extent necessary to make it enforceable.

Entire agreement

These terms, together with the Privacy Policy, constitute the entire agreement between you and Immunally LLC regarding the app and supersede all prior agreements, understandings, representations, and communications relating to the subject matter.


Governing law

These terms are governed by the laws of the State of Washington, United States, without regard to its conflict of law provisions. Any dispute not subject to arbitration shall be brought exclusively in the state or federal courts located in King County, Washington, and you consent to personal jurisdiction in those courts.


Contact

Questions about these terms — email info@immunally.com. We are a small team and will get back to you within a few business days.